Building a Better CBC Your Banking Experience Is Getting an Upgrade
We’re upgrading our core banking system to serve you better with faster service, improved technology, and the same trusted people you know.
A Message From Our CEO
Hear directly from Ryan Warren, CEO, about what this system upgrade means for you and how it’s helping us bring you a better, more secure banking experience.
Important Dates to Know
Here’s what to expect during the upgrade period. Keep an eye on this section, as we’ll update this list and send reminders and updates as each date approaches.
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March 1, 2026
Username Updates
See “What’s Changing” Section below for More Information -
June 2026
Core System Upgrade
What’s Changing & What's Staying the Same!
Our new core system is the engine behind how CBC Bank serves you every day. Here’s what you can expect once the upgrade is complete:
Changes for Customers:
Online Banking
Your User ID may need to be updated prior to March 1, 2026. Look for a message in online banking when logging in during the month of February for more details.
Mobile App
You’ll download our brand new “CBC Anywhere” app from the App Store or Google Play once the upgrade has completed later this year. Customers will need to re-enroll using existing login credentials.
No Change Necessary:
Account Numbers
Your account numbers will stay the same. No changes necessary.
Debit Cards
Your existing debit card and PIN will continue to work. There’s no need to replace them unless you wish to.
Bill Pay
Scheduled payments will continue to process normally, though new payments can’t be scheduled during the brief conversion window.
Frequently Asked Questions
Why is CBC Bank upgrading its system?
We’re investing in technology that helps us serve you faster and more securely while providing the modern tools you expect.
Will my account number or debit card change?
No — all account numbers and debit cards will remain the same.
Will I need to download a new mobile app?
Yes. After the upgrade in June, search for “CBC Anywhere” in the App Store or Google Play to download our new app
Will my information remain secure?
Absolutely. Protecting your data is our top priority. Your information remains fully encrypted and secure during the transition.
What should I do to prepare?
Log in to your current online banking account to confirm your contact information is up to date. If changes are necessary, please contact us at 229-242-7600 for help updating your information. This ensures you’ll receive all reminders and updates throughout the upgrade process.
What new features will be introduced after this upgrade?
Customers will notice immediate improvements to the look and usability of both the mobile app and the online banking platform. This system upgrade will also give our service team members better tools to serve you faster and more efficiently. In addition, more new features will be added periodically, including Zelle integration, improved accounting software integration in online banking, and tap to pay debit cards.
We’re Here to Help
Our Customer Service Reps are available to answer your questions before and during the upgrade process.
Contact Options:
📞 Call: 229-242-7600
📧 Email: contact@cbcbank.com
🏦 Visit: Find your local branch